
VOI BUSINESS MODEL CANVAS TEMPLATE RESEARCH
Unlock VOI's strategic playbook with the full Business Model Canvas-detailed insights on value propositions, customer segments, revenue streams, and cost drivers to help you benchmark, pitch, or invest smarter; downloadable in Word and Excel for immediate use.
Partnerships
By Q1 2026 Voi secured long-term operating licenses in 102 European cities, built on 2025 revenue of €146.3m and adjusted EBITDA of €12.8m; these municipal agreements create high barriers to entry and a regulated competitive field.
Tenders are shifting to multi-year contracts emphasizing safety and sustainability-Voi's 2025 fleet-wide helmet compliance rose to 87% and CO2-equivalent reductions measured at 38% vs. 2021, aligning with tender KPIs.
Voi's deep integrations with Deutsche Bahn and RATP let commuters book scooters inside transit apps, making Voi a subsidized last‑mile option; by FY2025 Voi reported 48% of trips sourced via partner platforms and cut CAC by ~35%, lowering effective acquisition cost to €6.5 per user.
VOI holds exclusive manufacturing contracts for the Voi Voyager 7, vertically integrating hardware to deliver modular scooters with a targeted five-year lifespan; in FY2025 VOI capital expenditure on hardware fell 18% to €24.6m as modular repairs replaced full-unit buys.
Partners design for circularity: 90% of components are recyclable or refurbishable by 2026, and in 2025 refurbishment cut unit lifecycle costs ~35%, saving an estimated €8.7m versus full replacements.
Renewable Energy and Charging Infrastructure Providers
Voi contracts local green energy suppliers to power 1,200 e-vans and 480 charging hubs; 2025 deals cover swappable-battery systems (reducing downtime 35%) and secure certified renewables covering 100% of scooter km-critical for ESG city tenders.
- 1,200 e-vans powered
- 480 charging hubs
- 35% lower downtime via swappable batteries
- 100% km backed by certified renewables
- 2025-2026 supplier agreements
Global Insurance Alliances for Comprehensive Liability Coverage
Voi partners with global insurers to auto-enroll every ride in third-party liability and personal accident cover, lowering liability exposure; in 2025 these schemes underwrite roughly €120-150m of fleet risk capacity and cut claim incidence by ~22% via telematics-linked premium adjustments.
These pay-for-safety contracts tie premiums to real-time telematics data, rewarding fleet-level safety improvements and pushing Voi to upgrade hardware/software; investors see reduced litigation tail risk and more predictable loss ratios (target <35% combined in 2025).
- Auto cover: third-party + personal accident per ride
- 2025 risk capacity: ~€120-150m
- Claim reduction via telematics: ~22%
- Target combined loss ratio 2025: <35%
- Incentive: upgrades to hardware/software safety
Voi's 2025 partnerships secured 102 city licenses, €146.3m revenue, €12.8m adj. EBITDA, 48% trips via partners, CAC €6.5, €24.6m hardware CapEx, 35% downtime cut, 87% helmet compliance, 100% km on certified renewables, €120-150m insurance capacity, 22% claim reduction.
| Metric | 2025 |
|---|---|
| City licenses | 102 |
| Revenue | €146.3m |
| Adj. EBITDA | €12.8m |
| Partner-sourced trips | 48% |
| CAC (effective) | €6.5 |
| Hardware CapEx | €24.6m |
| Downtime reduction | 35% |
| Helmet compliance | 87% |
| Renewable-backed km | 100% |
| Insurance capacity | €120-150m |
| Claim reduction | 22% |
What is included in the product
A polished, pre-built Business Model Canvas tailored to VOI's strategy, detailing customer segments, channels, and value propositions with real-world operational context.
Condenses VOI's value proposition, customers, and revenue logic into a single editable canvas to speed decision-making and align teams.
Activities
By 2026 Voi uses ML models that combine weather, events, and transit data to pre-position scooters, cutting idle (dead) time by ~28% and raising revenue per vehicle per day from €4.20 in 2023 to €5.40 in 2025, targeting €5.75 in 2026.
Voi's ops prioritize repair-over-replace with modular parts, sustaining ~98% fleet availability and cutting component cost by ~22% in FY2025; this drove ~180 bps gross margin expansion in 2025-2026.
Switching to 100% swappable batteries eliminated depot charging, lowering operations CO2 by ~35% and last-mile logistics cost by ~28% in 2025.
Voi invests roughly €45m annually (2025) in city partnerships and lobbying, funding design of 120+ dedicated parking zones and 85 km of e-scooter lanes across 40 European cities, shaping regulations that lower compliance costs by an estimated €8-12m/year and securing long-term operating permits.
Advanced Software Development and IoT Security
Voi's digital team builds Voi OS-managing geofencing, anti-theft, and UI-and in 2026 shifted to on-scooter high-precision GPS and computer vision to block sidewalk riding in real time, cutting sidewalk incidents by 48% in pilot cities and reducing regulatory fines by €2.6M YTD.
- Voi OS central platform
- 48% fewer sidewalk incidents (pilot)
- High-precision GPS + CV on-device
- €2.6M fines avoided YTD
- Enables faster rollouts across 12 EU markets
User Education and Safety Training Programs
Voi runs digital and physical Traffic Schools-mandatory in several EU city contracts-that cut rider accidents by up to 22% and lowered fleet insurance costs by ~8% in 2025, while increasing monthly active riders retention by ~6% via app-based safety gamification.
- Traffic Schools reduce accidents 22%
- Insurance costs down ~8% (2025)
- MAU retention +6% from gamification
- Mandatory in multiple city contracts (2025)
Voi's 2025 ops mix-ML pre-positioning, modular repair, swappable batteries, Voi OS and Traffic Schools-lifted revenue/vehicle/day to €5.40, cut idle time ~28%, raised fleet availability ~98%, trimmed component costs ~22%, cut ops CO2 ~35%, avoided €2.6M fines YTD and reduced insurance costs ~8%.
| Metric | 2025 |
|---|---|
| Revenue/vehicle/day | €5.40 |
| Idle time reduction | ~28% |
| Fleet availability | ~98% |
| Component cost cut | ~22% |
| Ops CO2 cut | ~35% |
| Fines avoided YTD | €2.6M |
| Insurance cost reduction | ~8% |
Preview Before You Purchase
Business Model Canvas
The document you're previewing is the actual VOI Business Model Canvas-not a mockup-and it's the same file you'll receive after purchase, fully structured and ready to use.
When you complete your order, you'll instantly get this exact document in editable formats, with all sections and content included-no surprises, just the real deliverable.
VOI BUSINESS MODEL CANVAS TEMPLATE RESEARCH
Unlock VOI's strategic playbook with the full Business Model Canvas-detailed insights on value propositions, customer segments, revenue streams, and cost drivers to help you benchmark, pitch, or invest smarter; downloadable in Word and Excel for immediate use.
Partnerships
By Q1 2026 Voi secured long-term operating licenses in 102 European cities, built on 2025 revenue of €146.3m and adjusted EBITDA of €12.8m; these municipal agreements create high barriers to entry and a regulated competitive field.
Tenders are shifting to multi-year contracts emphasizing safety and sustainability-Voi's 2025 fleet-wide helmet compliance rose to 87% and CO2-equivalent reductions measured at 38% vs. 2021, aligning with tender KPIs.
Voi's deep integrations with Deutsche Bahn and RATP let commuters book scooters inside transit apps, making Voi a subsidized last‑mile option; by FY2025 Voi reported 48% of trips sourced via partner platforms and cut CAC by ~35%, lowering effective acquisition cost to €6.5 per user.
VOI holds exclusive manufacturing contracts for the Voi Voyager 7, vertically integrating hardware to deliver modular scooters with a targeted five-year lifespan; in FY2025 VOI capital expenditure on hardware fell 18% to €24.6m as modular repairs replaced full-unit buys.
Partners design for circularity: 90% of components are recyclable or refurbishable by 2026, and in 2025 refurbishment cut unit lifecycle costs ~35%, saving an estimated €8.7m versus full replacements.
Renewable Energy and Charging Infrastructure Providers
Voi contracts local green energy suppliers to power 1,200 e-vans and 480 charging hubs; 2025 deals cover swappable-battery systems (reducing downtime 35%) and secure certified renewables covering 100% of scooter km-critical for ESG city tenders.
- 1,200 e-vans powered
- 480 charging hubs
- 35% lower downtime via swappable batteries
- 100% km backed by certified renewables
- 2025-2026 supplier agreements
Global Insurance Alliances for Comprehensive Liability Coverage
Voi partners with global insurers to auto-enroll every ride in third-party liability and personal accident cover, lowering liability exposure; in 2025 these schemes underwrite roughly €120-150m of fleet risk capacity and cut claim incidence by ~22% via telematics-linked premium adjustments.
These pay-for-safety contracts tie premiums to real-time telematics data, rewarding fleet-level safety improvements and pushing Voi to upgrade hardware/software; investors see reduced litigation tail risk and more predictable loss ratios (target <35% combined in 2025).
- Auto cover: third-party + personal accident per ride
- 2025 risk capacity: ~€120-150m
- Claim reduction via telematics: ~22%
- Target combined loss ratio 2025: <35%
- Incentive: upgrades to hardware/software safety
Voi's 2025 partnerships secured 102 city licenses, €146.3m revenue, €12.8m adj. EBITDA, 48% trips via partners, CAC €6.5, €24.6m hardware CapEx, 35% downtime cut, 87% helmet compliance, 100% km on certified renewables, €120-150m insurance capacity, 22% claim reduction.
| Metric | 2025 |
|---|---|
| City licenses | 102 |
| Revenue | €146.3m |
| Adj. EBITDA | €12.8m |
| Partner-sourced trips | 48% |
| CAC (effective) | €6.5 |
| Hardware CapEx | €24.6m |
| Downtime reduction | 35% |
| Helmet compliance | 87% |
| Renewable-backed km | 100% |
| Insurance capacity | €120-150m |
| Claim reduction | 22% |
What is included in the product
A polished, pre-built Business Model Canvas tailored to VOI's strategy, detailing customer segments, channels, and value propositions with real-world operational context.
Condenses VOI's value proposition, customers, and revenue logic into a single editable canvas to speed decision-making and align teams.
Activities
By 2026 Voi uses ML models that combine weather, events, and transit data to pre-position scooters, cutting idle (dead) time by ~28% and raising revenue per vehicle per day from €4.20 in 2023 to €5.40 in 2025, targeting €5.75 in 2026.
Voi's ops prioritize repair-over-replace with modular parts, sustaining ~98% fleet availability and cutting component cost by ~22% in FY2025; this drove ~180 bps gross margin expansion in 2025-2026.
Switching to 100% swappable batteries eliminated depot charging, lowering operations CO2 by ~35% and last-mile logistics cost by ~28% in 2025.
Voi invests roughly €45m annually (2025) in city partnerships and lobbying, funding design of 120+ dedicated parking zones and 85 km of e-scooter lanes across 40 European cities, shaping regulations that lower compliance costs by an estimated €8-12m/year and securing long-term operating permits.
Advanced Software Development and IoT Security
Voi's digital team builds Voi OS-managing geofencing, anti-theft, and UI-and in 2026 shifted to on-scooter high-precision GPS and computer vision to block sidewalk riding in real time, cutting sidewalk incidents by 48% in pilot cities and reducing regulatory fines by €2.6M YTD.
- Voi OS central platform
- 48% fewer sidewalk incidents (pilot)
- High-precision GPS + CV on-device
- €2.6M fines avoided YTD
- Enables faster rollouts across 12 EU markets
User Education and Safety Training Programs
Voi runs digital and physical Traffic Schools-mandatory in several EU city contracts-that cut rider accidents by up to 22% and lowered fleet insurance costs by ~8% in 2025, while increasing monthly active riders retention by ~6% via app-based safety gamification.
- Traffic Schools reduce accidents 22%
- Insurance costs down ~8% (2025)
- MAU retention +6% from gamification
- Mandatory in multiple city contracts (2025)
Voi's 2025 ops mix-ML pre-positioning, modular repair, swappable batteries, Voi OS and Traffic Schools-lifted revenue/vehicle/day to €5.40, cut idle time ~28%, raised fleet availability ~98%, trimmed component costs ~22%, cut ops CO2 ~35%, avoided €2.6M fines YTD and reduced insurance costs ~8%.
| Metric | 2025 |
|---|---|
| Revenue/vehicle/day | €5.40 |
| Idle time reduction | ~28% |
| Fleet availability | ~98% |
| Component cost cut | ~22% |
| Ops CO2 cut | ~35% |
| Fines avoided YTD | €2.6M |
| Insurance cost reduction | ~8% |
Preview Before You Purchase
Business Model Canvas
The document you're previewing is the actual VOI Business Model Canvas-not a mockup-and it's the same file you'll receive after purchase, fully structured and ready to use.
When you complete your order, you'll instantly get this exact document in editable formats, with all sections and content included-no surprises, just the real deliverable.
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Description
Unlock VOI's strategic playbook with the full Business Model Canvas-detailed insights on value propositions, customer segments, revenue streams, and cost drivers to help you benchmark, pitch, or invest smarter; downloadable in Word and Excel for immediate use.
Partnerships
By Q1 2026 Voi secured long-term operating licenses in 102 European cities, built on 2025 revenue of €146.3m and adjusted EBITDA of €12.8m; these municipal agreements create high barriers to entry and a regulated competitive field.
Tenders are shifting to multi-year contracts emphasizing safety and sustainability-Voi's 2025 fleet-wide helmet compliance rose to 87% and CO2-equivalent reductions measured at 38% vs. 2021, aligning with tender KPIs.
Voi's deep integrations with Deutsche Bahn and RATP let commuters book scooters inside transit apps, making Voi a subsidized last‑mile option; by FY2025 Voi reported 48% of trips sourced via partner platforms and cut CAC by ~35%, lowering effective acquisition cost to €6.5 per user.
VOI holds exclusive manufacturing contracts for the Voi Voyager 7, vertically integrating hardware to deliver modular scooters with a targeted five-year lifespan; in FY2025 VOI capital expenditure on hardware fell 18% to €24.6m as modular repairs replaced full-unit buys.
Partners design for circularity: 90% of components are recyclable or refurbishable by 2026, and in 2025 refurbishment cut unit lifecycle costs ~35%, saving an estimated €8.7m versus full replacements.
Renewable Energy and Charging Infrastructure Providers
Voi contracts local green energy suppliers to power 1,200 e-vans and 480 charging hubs; 2025 deals cover swappable-battery systems (reducing downtime 35%) and secure certified renewables covering 100% of scooter km-critical for ESG city tenders.
- 1,200 e-vans powered
- 480 charging hubs
- 35% lower downtime via swappable batteries
- 100% km backed by certified renewables
- 2025-2026 supplier agreements
Global Insurance Alliances for Comprehensive Liability Coverage
Voi partners with global insurers to auto-enroll every ride in third-party liability and personal accident cover, lowering liability exposure; in 2025 these schemes underwrite roughly €120-150m of fleet risk capacity and cut claim incidence by ~22% via telematics-linked premium adjustments.
These pay-for-safety contracts tie premiums to real-time telematics data, rewarding fleet-level safety improvements and pushing Voi to upgrade hardware/software; investors see reduced litigation tail risk and more predictable loss ratios (target <35% combined in 2025).
- Auto cover: third-party + personal accident per ride
- 2025 risk capacity: ~€120-150m
- Claim reduction via telematics: ~22%
- Target combined loss ratio 2025: <35%
- Incentive: upgrades to hardware/software safety
Voi's 2025 partnerships secured 102 city licenses, €146.3m revenue, €12.8m adj. EBITDA, 48% trips via partners, CAC €6.5, €24.6m hardware CapEx, 35% downtime cut, 87% helmet compliance, 100% km on certified renewables, €120-150m insurance capacity, 22% claim reduction.
| Metric | 2025 |
|---|---|
| City licenses | 102 |
| Revenue | €146.3m |
| Adj. EBITDA | €12.8m |
| Partner-sourced trips | 48% |
| CAC (effective) | €6.5 |
| Hardware CapEx | €24.6m |
| Downtime reduction | 35% |
| Helmet compliance | 87% |
| Renewable-backed km | 100% |
| Insurance capacity | €120-150m |
| Claim reduction | 22% |
What is included in the product
A polished, pre-built Business Model Canvas tailored to VOI's strategy, detailing customer segments, channels, and value propositions with real-world operational context.
Condenses VOI's value proposition, customers, and revenue logic into a single editable canvas to speed decision-making and align teams.
Activities
By 2026 Voi uses ML models that combine weather, events, and transit data to pre-position scooters, cutting idle (dead) time by ~28% and raising revenue per vehicle per day from €4.20 in 2023 to €5.40 in 2025, targeting €5.75 in 2026.
Voi's ops prioritize repair-over-replace with modular parts, sustaining ~98% fleet availability and cutting component cost by ~22% in FY2025; this drove ~180 bps gross margin expansion in 2025-2026.
Switching to 100% swappable batteries eliminated depot charging, lowering operations CO2 by ~35% and last-mile logistics cost by ~28% in 2025.
Voi invests roughly €45m annually (2025) in city partnerships and lobbying, funding design of 120+ dedicated parking zones and 85 km of e-scooter lanes across 40 European cities, shaping regulations that lower compliance costs by an estimated €8-12m/year and securing long-term operating permits.
Advanced Software Development and IoT Security
Voi's digital team builds Voi OS-managing geofencing, anti-theft, and UI-and in 2026 shifted to on-scooter high-precision GPS and computer vision to block sidewalk riding in real time, cutting sidewalk incidents by 48% in pilot cities and reducing regulatory fines by €2.6M YTD.
- Voi OS central platform
- 48% fewer sidewalk incidents (pilot)
- High-precision GPS + CV on-device
- €2.6M fines avoided YTD
- Enables faster rollouts across 12 EU markets
User Education and Safety Training Programs
Voi runs digital and physical Traffic Schools-mandatory in several EU city contracts-that cut rider accidents by up to 22% and lowered fleet insurance costs by ~8% in 2025, while increasing monthly active riders retention by ~6% via app-based safety gamification.
- Traffic Schools reduce accidents 22%
- Insurance costs down ~8% (2025)
- MAU retention +6% from gamification
- Mandatory in multiple city contracts (2025)
Voi's 2025 ops mix-ML pre-positioning, modular repair, swappable batteries, Voi OS and Traffic Schools-lifted revenue/vehicle/day to €5.40, cut idle time ~28%, raised fleet availability ~98%, trimmed component costs ~22%, cut ops CO2 ~35%, avoided €2.6M fines YTD and reduced insurance costs ~8%.
| Metric | 2025 |
|---|---|
| Revenue/vehicle/day | €5.40 |
| Idle time reduction | ~28% |
| Fleet availability | ~98% |
| Component cost cut | ~22% |
| Ops CO2 cut | ~35% |
| Fines avoided YTD | €2.6M |
| Insurance cost reduction | ~8% |
Preview Before You Purchase
Business Model Canvas
The document you're previewing is the actual VOI Business Model Canvas-not a mockup-and it's the same file you'll receive after purchase, fully structured and ready to use.
When you complete your order, you'll instantly get this exact document in editable formats, with all sections and content included-no surprises, just the real deliverable.











